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Privacy PolicyLast updated and effective on November 28, 2024

This Privacy Policy (this “Policy”) applies to the website located at www.premierboxoffice.com and its associated webpages (“Site”), and any other features or services we offer that post or provide this policy (collectively, the “Services”), and information we collect offline, which we may combine with online data, each of which are owned and operated by Premier Box Office LLC (together with its parents, subsidiaries, and affiliated companies, “Premier Box Office”, “we”, or “us”). This Policy describes how Premier Box Office collects, shares, secures, uses, and otherwise processes the personal information you provide when you visit or use our Site. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information.

By accessing, using, or otherwise interacting with any part of the Services, or by otherwise providing personal information, you agree to be bound by the terms of this Privacy Policy and the applicable Terms of Use, which govern your use of the Services. However, if you do not accept this policy or the applicable terms, then you should not use, and are not authorized to use, the Services or provide personal data to us.

This Policy is available to consumers with disabilities. To access this Policy in an alternative downloadable format, please click here.

1. What Information Do We Collect, How Do We Use It, and How Do We Share It?

We and third parties we work with (including service providers) collect a variety of types of information directly from you, from third parties, or automatically through cookies and other similar technologies.

Some of the data we collect is personal information (sometimes also referred to as personal data), which we consider to be data that is linked to a specific, identifiable individual (such as your full name and email address). We will treat other information, such as IP addresses and cookie identifiers, as personal data where required by applicable law and we will treat certain personal information as “sensitive data” where required by applicable law.

Note that we may de-identify or pseudonymize personal data to make it non-personal, either by combining it with data about other individuals and/or by hashing the data or otherwise removing characteristics that make the data personally identifiable to you. We will treat de-identified or pseudonymized data as non-personal to the fullest extent allowed by applicable law. We maintain and use de-identified data without attempting to re-identify it, except where permitted by applicable law, such as to determine whether our de-identification processes satisfy legal requirements.

If we combine non-personal data with personal data, then we will treat the combined information as personal data under this Privacy Policy. We may share non-personal data with third parties for any purpose in our discretion and as permitted by law, including for advertising, research, and marketing purposes.

Below, we describe each category of personal data we may collect, the purposes for which the information is collected, and the categories of third parties to whom the information may be disclosed for a business purpose.

For more information about certain practices disclosed in this Section 1, please also see “Additional Details About our Data Practices” below.

A. Contact Information (such as your name, email address, mailing address, zip code, postal code, and phone number).

1. Purposes for Collection:

  • To provide you with Services, including to administer, improve and secure the Services, provide you with accurate listings, fulfill your orders and process your payments, calculate shipping options, verify your identity and protect the integrity of the ticket marketplace, anti-fraud verification, send you relevant newsletters, offers, and promotions, and provide you with products and services that you request or that we think may be of interest to you;
  • To contact you,including to request your feedback on the Services and deliver information to you that, in some cases, is targeted to your interests. These communications may contain links for preference management and, where appropriate, unsubscribe links should you decide you do not want to receive further communications;
  • To respond to you, when you place an order, correspond with us by email or otherwise communicate with us for customer service purposes, make a request or inquiry, enter a contest or sweepstakes, complete a survey or share a comment or concern;
  • For personalization of your experiences with us, including to remember your interests and preferences, customize the listings and services we share with you on the Services and through email, and make your shopping experience with us more relevant;
  • For marketing and advertising, to send you marketing and advertising communications based on your interactions with us, including through the Services and email, to segment and build audiences and engage in interest-based advertising (referred to under certain laws as “targeted advertising” or “cross-contextual behavioral advertising”), to provide social media features, and to measure and analyze the performance of our advertising and online content;
  • For analytics, to understand how you use our Services, analyze our Services traffic, measure and analyze the performance of our ads on third party platforms, understand the impact of our advertising and online content, to gather demographic information about our individual users and aggregate user base, to determine the methods and devices used to access our Services, and to improve our services;
  • For our business purposes, to operate and improve upon our business and lawful business activities, to identify new customers, to update, expand, and analyze our records, for research, to determine your satisfaction with our Services and products and services, to detect and prevent wireless device or other fraud or misuse of our services, to enforce, apply or comply with any of our terms or policies, including but not limited to this Policy, and for any other business purpose that is permitted by law;
  • For legal, contractual and safety purposes, including to defend or protect us, our customers, you, or third parties from harm or in legal proceedings, protect our rights, protect our security and the security of our customers, employees, and property, respond to court orders, lawsuits, subpoenas, and government requests, address legal and regulatory compliance, comply with contracts and other agreements to which we are a party, and notify you of changes to our terms, policies, or practices; and
  • As otherwise described in this Privacy Policy, for the purpose disclosed at the time you provide your information, or otherwise with your consent.

2. Categories of Third Parties the Data is Disclosed To:

  • Advertising and Analytics Partners (such as customer relationship management companies, marketing automation partners, analytics companies, conversion tracking companies, third party advertisers, and similar partners);
  • Parent, Subsidiary, and Affiliated Companies;
  • Event Partners (such as teams, leagues, venues, ticketing partners, and event sponsors);
  • Premier Box Office Marketplace Sellers (to the extent necessary to fulfill your order);
  • Social Media Platforms and Other Third Party Platforms;
  • Sweepstakes/Contest Partners (such as administrators, other prize providers, and prize fulfillment vendors);
  • Other Third Party Business Partners (such as unaffiliated parties that are joint marketing or program partners);
  • Order Fulfillment Vendors (such as payment processors, event ticket protection vendors, delivery services, and order tracking vendors);
  • Service Providers (such as webhosts, database hosts, cloud computing providers, software-as-a-service providers, technology maintenance and repair vendors, email delivery vendors, customer support vendors, call centers and live chat vendors, fraud prevention vendors, identity verification vendors, and other service providers who use your data solely to provide services to us or to you);
  • Government Agencies and Law Enforcement/Where Required by Law (including third parties in connection with a court or other legal proceeding);
  • Third Parties in connection with court or other legal actions;
  • Third Parties in connection with business transitions; and
  • Third Parties to whom you agree or direct us to share your data.

B. Automatically Collected Information/Device ID/Interaction Information (such as IP address or other unique ID for any computer, mobile phone or other device used to access the Site, device information (model, browser, operating system version), URL or advertisement that referred you to the Site, areas within Site that you visit, time of day you visited the Site, your time zone, location-based information (including city and state derived from your IP address), and mobile network (if applicable) information).

1. Purposes for Collection:

  • To provide you with Services, including to administer, improve and secure the Services. We may use your IP address to infer your city and state location in order to recommend nearby events that may be of interest to you. This could include sending you emails or alerts regarding such nearby events. Additionally, we may share various information relating to our users and fraudulent or potentially fraudulent activities with our fraud prevention and similar service providers, and they will use this information to help us and their other clients prevent fraudulent and illegal transactions;
  • For personalization of your experiences with us, including to remember your interests and preferences, customize the listings and services we share with you on the Services and through email, track and categorize your activity and interests on our Services (including by identifying the different devices you use), and make your shopping experience with us more relevant;
  • For marketing and advertising, to send you marketing and advertising communications based on your interactions with us, including through the Services and email, to segment and build audiences and engage in interest-based advertising (referred to under certain laws as “targeted advertising” or “cross-contextual behavioral advertising”), to provide social media features, and to measure and analyze the performance of our advertising and online content;
  • For analytics, to understand how you use our Services, analyze our Services traffic, measure and analyze the performance of our ads on third party platforms, understand the impact of our advertising and online content, to gather demographic information about our individual users and aggregate user base, to determine the methods and devices used to access our Services, and to improve our services;
  • For our business purposes, to operate and improve upon our business and lawful business activities, to identify new customers, to update, expand, and analyze our records, for research, to determine your satisfaction with our Services and products and services, to detect and prevent wireless device or other fraud or misuse of our services, to enforce, apply or comply with any of our terms or policies, including but not limited to this Policy, and for any other business purpose that is permitted by law;
  • For legal, contractual and safety purposes, including to defend or protect us, our customers, you, or third parties from harm or in legal proceedings, protect our rights, protect our security and the security of our customers, employees, and property, respond to court orders, lawsuits, subpoenas, and government requests, address legal and regulatory compliance; and
  • As otherwise described in this Privacy Policy, for the purpose disclosed at the time you provide your information, or otherwise with your consent.

2. Categories of Third Parties the Data is Disclosed To:

  • Advertising and Analytics Partners (such as customer relationship management companies, marketing automation partners, analytics companies, conversion tracking companies, third party advertisers, and similar partners);
  • Parent, Subsidiary, and Affiliated Companies;
  • Social Media Platforms and Other Third Party Platforms;
  • Order Fulfillment Vendors (such as payment processors and event ticket protection vendors);
  • Service Providers(such as webhosts, database hosts, cloud computing providers, software-as-a-service providers, technology maintenance and repair vendors, email delivery vendors, customer support vendors, call centers and live chat vendors, fraud prevention vendors, identity verification vendors, and other service providers who use your data solely to provide services to us or to you);
  • Government Agencies and Law Enforcement/Where Required by Law(including third parties in connection with a court or other legal proceeding);
  • Third Parties in connection with court or other legal actions;
  • Third Parties in connection with business transitions;and
  • Third Parties to whom you agree or direct us to share your data.

C. Payment and Financial Information (such as your credit card number, billing address, or other payment card data).

1. Purposes for Collection:

  • To provide you with Services, including to fulfill your orders and process your payments, calculate shipping options, verify your identity and protect the integrity of the ticket marketplace, and for anti-fraud verification;
  • For our business purposes, to operate and improve upon our business and lawful business activities, to identify new customers, to update, expand, and analyze our records, for research, to determine your satisfaction with our Services and products and services, to detect and prevent wireless device or other fraud or misuse of our services, to enforce, apply or comply with any of our terms or policies, including but not limited to this Policy, and for any other business purpose that is permitted by law;
  • For legal, contractual and safety purposes, including to defend or protect us, our customers, you, or third parties from harm or in legal proceedings, protect our rights, protect our security and the security of our customers, employees, and property, respond to court orders, lawsuits, subpoenas, and government requests, address legal and regulatory compliance, and comply with contracts and other agreements to which we are a party; and
  • As otherwise described in this Privacy Policy, for the purpose disclosed at the time you provide your information, or otherwise with your consent.

2. Categories of Third Parties the Data is Disclosed To:

  • Order Fulfillment Vendors (such as payment processors and event ticket protection providers);
  • Parent, Subsidiary, and Affiliated Companies;
  • Service Providers(such as webhosts, database hosts, cloud computing providers, software-as-a-service providers, customer support vendors, call centers and live chat vendors, fraud prevention vendors, identity verification vendors, and other service providers who use your data solely to provide services to us or to you);
  • Government Agencies and Law Enforcement/Where Required by Law(including third parties in connection with a court or other legal proceeding);
  • Third Parties in connection with court or other legal actions;
  • Third Parties in connection with business transitions;and
  • Third Parties to whom you agree or direct us to share your data.

D.Ticket Transaction Information (such as listing information of tickets for sale on our marketplace, including event, location of the event, quantity, section and row of tickets, and physical location of tickets; purchase information relating to tickets bought; data about the tickets you purchase or consider; customer service contacts).

1. Purposes for Collection:

  • To provide you with Services, including to administer, improve and secure the Services, provide you with accurate listings, fulfill your orders and process your payments, calculate shipping options, send you relevant newsletters, offers, and promotions, and provide you with products and services that you request or that we think may be of interest to you;
  • To contact you and deliver information to you that, in some cases, is targeted to your interests. These communications may contain links for preference management and, where appropriate, unsubscribe links should you decide you do not want to receive further communications;
  • To respond to you, when you place an order, correspond with us by email or otherwise communicate with us for customer service purposes, make a request or inquiry, enter a contest or sweepstakes, complete a survey or share a comment or concern;
  • For personalization of your experiences with us, including to remember your interests and preferences, customize the listings and services we share with you on the Services and through email, track and categorize your activity and interests on our Services, and make your shopping experience with us more relevant;
  • For marketing and advertising, to send you marketing and advertising communications based on your interactions with us, including through the Services and email, to segment and build audiences and engage in interest-based advertising (referred to under certain laws as “targeted advertising” or “cross-contextual behavioral advertising”), to provide social media features, and to measure and analyze the performance of our advertising and online content;
  • For analytics, to understand how you use our Services, analyze our Services traffic, understand the impact of our advertising and online content, to gather demographic information about our individual users and aggregate user base, and to improve our Services;
  • For our business purposes, to operate and improve upon our business and lawful business activities, to update, expand, and analyze our records, for research, to detect and prevent wireless device or other fraud or misuse of our Services, to enforce, apply or comply with any of our terms or policies, including but not limited to this Policy, and for any other business purpose that is permitted by law;
  • For legal, contractual and safety purposes, including to defend or protect us, our customers, you, or third parties from harm or in legal proceedings, respond to court orders, lawsuits, subpoenas, and government requests, address legal and regulatory compliance, and comply with contracts and other agreements to which we are a party; and
  • As otherwise described in this Privacy Policy, for the purpose disclosed at the time you provide your information, or otherwise with your consent.

2. Categories of Third Parties the Data is Disclosed To:

  • Advertising and Analytics Partners (such as customer relationship management companies, marketing automation partners, analytics companies, conversion tracking companies, third party advertisers, and similar partners);
  • Service Providers(such as webhosts, database hosts, cloud computing providers, software-as-a-service providers, technology maintenance and repair vendors, email delivery vendors, customer support vendors, call centers and live chat vendors, fraud prevention vendors, and other service providers who use your data solely to provide services to us or to you);
  • Parent, Subsidiary, and Affiliated Companies;
  • Event Partners (such as teams, leagues, venues, ticketing partners, and event sponsors);
  • Premier Box Office Marketplace Sellers(to the extent necessary to fulfill your order);
  • Social Media Platforms and Other Third Party Platforms;
  • Order Fulfillment Vendors (such as payment processors, delivery services, event ticket protection providers, and order tracking vendors);
  • Government Agencies and Law Enforcement/Where Required by Law(including third parties in connection with a court or other legal proceeding);
  • Third Parties in connection with court or other legal actions;
  • Third Parties in connection with business transitions; and
  • Third Parties to whom you agree or direct us to share your data.

E. Sensory, Photo/Video Data, and Other User Generated Content(such as your photograph, only if you agree to provide and upload it may be collected for the purpose of verifying your identity when buying tickets on our Services; voice recordings when you call into customer service).

1. Purposes for Collection:

  • To provide you with Services, including to administer, improve and secure the Services, verify your identity and protect the integrity of the ticket marketplace, and for anti-fraud verification;
  • For our business purposes, to operate and improve upon our business and lawful business activities, for quality assurance and control purposes, to detect and prevent fraud or misuse of our Services, to enforce, apply or comply with any of our terms or policies, including but not limited to this Policy, and for any other business purpose that is permitted by law;
  • For legal, contractual and safety purposes, including to defend or protect us, our customers, you, or third parties from harm or in legal proceedings, protect our rights, protect our security and the security of our customers, employees, and property, respond to court orders, lawsuits, subpoenas, and government requests, address legal and regulatory compliance, and comply with contracts and other agreements to which we are a party; and
  • As otherwise described in this Privacy Policy, for the purpose disclosed at the time you provide your information, or otherwise with your consent.

2. Categories of Third Parties the Data is Disclosed To:

  • Parent, Subsidiary, and Affiliated Companies;
  • Service Providers(such as webhosts, database hosts, call centers and live chat vendors, fraud prevention vendors, identity verification vendors, and other service providers who use your data solely to provide services to us or to you);
  • Government Agencies and Law Enforcement/Where Required by Law(including third parties in connection with a court or other legal proceeding);
  • Third Parties in connection with court or other legal actions; and
  • Third Parties to whom you agree or direct us to share your data.

F. Information about your Interests and Preferences (such as information about the services you purchased, obtained, or considered, or other purchasing or consuming histories or tendencies).

1. Purposes for Collection:

  • To provide you with Services, including to administer, improve and secure the Services, verify your identity and protect the integrity of the ticket marketplace;
  • For personalization of your experiences with us, including to remember your interests and preferences, customize the listings and services we share with you on the Services and through email, track and categorize your activity and interests on our Services, and make your shopping experience with us more relevant;
  • For marketing and advertising, to send you marketing and advertising communications based on your interactions with us, including through the Services and email, to segment and build audiences and engage in interest-based advertising (referred to under certain laws as “targeted advertising” or “cross-contextual behavioral advertising”), to provide social media features, and to measure and analyze the performance of our advertising and online content;
  • For analytics, to understand how you use our Services, analyze our Services traffic, to gather demographic information about our individual users and aggregate user base, and to improve our services;
  • For our business purposes, to operate and improve upon our business and lawful business activities, and for any other business purpose that is permitted by law; and
  • As otherwise described in this Privacy Policy, for the purpose disclosed at the time you provide your information, or otherwise with your consent.

2. Categories of Third Parties the Data is Disclosed To:

  • Advertising and Analytics Partners (such as customer relationship management companies, marketing automation partners, analytics companies, conversion tracking companies, third party advertisers, and similar partners);
  • Service Providers(such as webhosts, database hosts, cloud computing providers, software-as-a-service providers, technology maintenance and repair vendors, email delivery vendors, customer support vendors, call centers and live chat vendors, fraud prevention vendors, identity verification vendors, and other service providers who use your data solely to provide services to us or to you);
  • Parent, Subsidiary, and Affiliated Companies;
  • Social Media Platforms and Other Third Party Platforms;
  • Government Agencies and Law Enforcement/Where Required by Law(including third parties in connection with a court or other legal proceeding);
  • Third Parties in connection with court or other legal actions;
  • Third Parties in connection with business transitions;and
  • Third Parties to whom you agree or direct us to share your data.

2. Additional Details about our Data Practices

We provide in this section additional detail about the data practices listed in Section 1 above, where it would be helpful for your understanding of such practices.

How do we collect information?

We collect personal information through our Services, and through email and other communications and interactions with you, directly and automatically, and sometimes from third parties, as described below:

A. Information You Provide Directly

  • Information you share directly when you use the Services, such as when you visit us online, purchase tickets, participate in anti-fraud verification, subscribe to our email newsletter, contact us for customer support or otherwise communicate with us, participate in surveys, or register for other activities on our Services;
  • Information you provide through social media, including information that you use in connection with our Services, or that share or allow you to share information with us, such as Meta. For example, if you use functionalities, plugins, widgets, or tools from social media platforms or networks in connection with our Services (for example, to share purchases and other content from our Services with your friends and followers on social media), we will collect the information that you share with us, or that those social media platforms or networks share with us. You may also have the opportunity to log in through or otherwise connect your third party social media account.

    In addition, the third party platform may set their own cookies and collect data about your use of the Services, including your IP address or other device identifiers, and which pages you visit on the Services. These third party platforms may be able to collect certain data on your visits to the Services regardless of whether or not you affirmatively interact with the feature and whether or not you are logged into (or have) an account with the third party platform. If you are logged out or do not have an account and visit a page with a social plug-in, your browser sends a more limited set of data. Like other sites, the third-party platform will receive data about the webpage you are visiting, the date and time of your visit, and other browser-related data. They may use that data to help them improve their products or for other purposes set forth in their privacy policy. We may also receive data about you if other users of social media give us access to their profiles and you are one of their connections or "friends."

    The data we collect is subject to this Privacy Policy. The data collected and stored by the third party remains subject to the third party's privacy practices, including, without limitation, whether the third party continues to share data with us, the types of data shared, and your choices with regard to what is visible to others on that third party website or service. The third party may allow you to remove the application or feature, in which case we will no longer collect data about you through the application or feature, but may retain the data previously collected. If you choose to post information to a third party platform, that information may be public.

B. Automatically Collected Information, including information that we, our affiliates and/or third parties we work with collect from the computer, tablet, phone, or other device that you use to access our Services, or that you use to open an email from us. This information may be collected through first-party and third-party cookies, pixel tags, web beacons, SDKs, scripts, and/or similar technologies on our Services and emails, as described further in the Privacy Preferences tool accessible via the footer of our Site, or through mobile analytics software. This collection includes Automatically Collected Information.

Automatically Collected Information may be collected through the use of the following technologies:

  • Cookies and Local Storage. Cookies and local storage are text files placed within a browser on a device when it is used to visit the Services. Certain web browsers and browser add-ons may provide additional local data storage mechanisms. We may use cookies and similar technologies to help keep your use of the Services more secure, to study traffic patterns on the Services, to study the effectiveness of our customer communications, to maintain the integrity of the Services, to measure crash analytics and other maintenance related data, to manage and measure the performance of advertisements displayed on or delivered by or through the Services, and to personalize your experience through the Services, such as to recognize you when you return to the Services. Most browsers provide you with the ability to disable, decline, or clear cookies and local storage; please check your browser's settings for further information. However, if you disable cookies, you may find this affects your ability to use certain parts of the Services. For more information about cookies, please visit https://www.aboutcookies.org .
  • Pixel Tags. Small graphic images or other web programming code (also known as web beacons or pixel tags or 1x1 GIFs or clear GIFs) may be included in our web pages and email messages. These and similar technologies may be used for a number of purposes by us and our third-party providers, including to count visitors to the Services, to monitor how users navigate Services, to count how many of our email messages were opened, or to count how many particular products were viewed, or for marketing and targeted advertising purposes. The data we collect through this technology may include the first date and time you open our email, and whether you click any links included in our email.
  • Embedded Scripts. An embedded script is programming code that is designed to collect data about your interactions with the Services, such as the links you click on. The code is temporarily used by our server or a third party service provider or business partner while you browse or interact with the Services and is deactivated or deleted when you disconnect from the Services.
  • Chat Bots. Premier Box Office may provide a chat feature through the Services, which will record, use, and store information you provide, including communications in the chat, for purposes of providing customer service, and improving our products and services. If you do not consent to such recording, use and storage, please do not use the chat assistance feature.
  • Session Replay Technology. Premier Box Office may record through session replay technology your interactions with the Services, such as what pages you visit on the Services, how long you visit those pages, and any links you click or information you provide. We use this information for our internal business purposes, such as for website analytics, to improve the Services and our products and services, and to address functionality issues.
  • Data Collected Through Mobile Devices and SDKs. We use embedded scripts and the tools provided in Software Development Kits (“SDKs”) to collect data through mobile devices such as the hardware model, operating system and version, identification numbers assigned to your mobile device, such as the ID for Advertising (IDFA) on Apple devices, and the Advertising ID on Android devices, mobile network data, and website usage behavior. SDKs are software packages that contain a set of tools that can be used to help build applications and implement new features in existing apps including those that collect data from your device.

    In addition, we may use a variety of other technologies that collect similar data for security, fraud detection, and maintenance purposes.

C. Information from Other Sources

We may acquire information from other third party sources as follows:

  • Publicly available information and purchased information, including information about you from publicly available databases, publicly available social media pages and other websites, and aggregated information obtained from third parties to create segmented audiences. This information is collected for the purposes of anti-fraud verification and marketing, and for other purposes described in this Privacy Policy.
  • From other trusted third-party partners and sources, to update or supplement the information that you provide or that we collect automatically. This includes, for example, information from service providers that we use, data joint marketing partners, third party websites, business partners, analytics vendors, marketing partners, advertising networks, search engine providers, publicly available databases or third parties from whom we have purchased data such as public databases or data enhancement companies or data aggregators or other similar business partners.
  • From our parent, subsidiaries, and affiliates,including, for example, from other brands and companies, some of which operate as parents or affiliates of Premier Box Office. When Premier Box Office collects data through any of our brands, it will be accessible across the Premier Box Office family of brands and companies. The data will be used for business, operational, and marketing purposes.
  • From our service providers, including, for example, analytics vendors, search information providers and other service providers who collect data on our behalf. We may use this information to help us maintain the accuracy of the information we collect, personalize your experience with our services, target our communications so that we can inform you of products, services or other offers that may be of interest to you, to measure quality and responses, and for internal business analysis or other business purposes, including those described below in Section 3.
  • Information provided about you by other users of our Services (for example, we receive certain data about you (such as your name and shipping address) when another user purchases tickets for you as a gift, or when another user designates you to pick up tickets on his or her behalf). The data we receive from other users is used to facilitate the ticket fulfillment or pick up and is not used for any other marketing purpose unless we obtain consent from that person. If you disclose any personal data relating to other people, you represent that you have the authority to do so and permit us to use the data in accordance with this Privacy Policy.

We may combine the information we receive from and about you, including information you provide to us and information collected automatically through our Services, as well as information collected offline, across other computers or devices that you may use, and from third party sources.

3. How Do We Share Personal Information?

We may share non-personal information, such as certain Automatically Collected Information, hashed or otherwise de-identified or pseudonymized data, and aggregated user statistics, with third parties in our discretion and as permitted by applicable law, including for targeted advertising purposes.

We may share the information we have collected about you (including personal information) as disclosed at the time you provide information or otherwise with your consent.

Please note that we are not responsible for the privacy practices of any third party. If you decide that you do not want to receive communications from a third party, or have questions about their privacy practices, you will need to contact that third party directly.

We may share personal information as described below, as disclosed at the time you provide information, or otherwise with your consent:

  • With Event Partners.When you purchase a ticket to an event using the Services, we may share data related to your transaction with the event partner(s) involved in the applicable event as part of our Services, such as our partner teams, leagues, venues, event sponsors, and ticketing partners. We may share such data with these partners so that they can provide you with special offers, promotional materials, and other materials that may be of interest to you. These recipients may also use the personal information for their marketing purposes. These entities' use of such information is subject to their respective privacy policies. If you decide that you do not want to receive communications from a third party, or have questions about their privacy practices, you will need to contact that third party directly.
  • With Our Parent, Subsidiaries, and Affiliates.Premier Box Office operates under a corporate parent and with other affiliated brands and companies, some of which operate as subsidiaries or affiliates. When Premier Box Office collects data through any of our brands, it will be accessible across the Premier Box Office family of brands and companies. The data will be used for business, operational, and marketing purposes.
  • With third parties to whom you agree or direct us to share your information , so that they can provide you with special offers, promotional materials, and other materials that may be of interest to you. These entities' use of such information is subject to their respective privacy policies.
  • With service providers that perform certain functions .These third parties may only use personal information as necessary to provide these services to us and not for their own promotional purposes. These include the following service providers who use personal information:
    • For the purpose of processing payments.
    • For the purpose of delivering your tickets, whether that is electronically or physically, and ensuring you successfully access your seats.
    • For the purpose of preventing fraudulent purchases and sales through our marketplace.
    • For the purpose of analyzing data to provide you a better customer experience.
    • For the purpose of gathering feedback on your experience with Premier Box Office.
    • For the purpose of providing you with customer support. This may include offshore customer contact and call centers.
  • With third party marketing, advertising, analytics and similar partners. We may allow third party business partners (including analytics companies and marketing and advertising partners such as ad agencies and network advertisers) to use cookies, pixel tags, web beacons, SDKs, scripts and/or similar technologies on our Services and emails to collect information about you and your activities on the Services, as described further in the “Your Choices and US State Privacy Rights” section below and in the Privacy Preferences tool accessible via the footer of our Services. We may also share (or permit third parties to collect) certain data, such as Automatically Collected Information, aggregated or de-identified, pseudonymized or hashed data (including email addresses), with these third parties for similar purposes, including to help segment and build audiences to support our interest-based advertising on third-party platforms. These third parties may set and access their own tracking technologies on your device (including cookies, pixels or other technology) and may otherwise collect or have access to your personal data over time, including about your visits to the Services as well as other websites and online services, some of which may be personal information or personal data under various state laws. Companies that we share data with, including ad agencies and networks, may use the data, often in combination with their existing data, in order to present more relevant advertisements that may be of interest to you, and to help us and third parties to do the same.
  • With other users , if you buy tickets through the Services, we disclose certain information to the seller to fulfill the ticket transfer (for example, name, email address, and if necessary to fulfill the sale, shipping address).
  • In connection with sweepstakes, contests, promotions, we may offer sweepstakes, contests, or other promotions (any, a "Promotion"), that may require registration. By participating in a Promotion, you are agreeing to the provisions, conditions, or official rules that govern the Promotion, which may require specific requirements of you (including, without limitation, and except where prohibited by law, allowing the sponsor(s) of the Promotion to use your name, voice, likeness, or other indicia of persona in advertising or marketing materials). If you choose to enter a Promotion, personal data may be disclosed to third parties or the public in connection with the administration of such Promotion, including, without limitation, in connection with winner selection, prize fulfillment, as required by law or permitted by the Promotion's terms or official rules (such as on a winners list).
  • To respond to subpoenas and otherwise fulfill legal obligations , including lawful requests by public authorities, court orders, or other legal process, as required by law, or to establish or exercise our legal rights or defend against legal claims. We may also use certain information to identify users, and may do so in cooperation with copyright owners, Internet service providers, wireless service providers, or law enforcement agencies, in our discretion. You authorize your wireless carrier to use or disclose information about your account and your wireless device, if available, to us or our service providers for the duration of your business relationship, solely to help them identify you or your wireless device and to prevent fraud.
  • To protect us and our users, with the rights, property, or safety of Premier Box Office, our users, or others, including for fraud protection;
  • In the event of a sale or merger, of some or all of our business or a merger with another company (including, without limitation, during the course of any due diligence process), including: (i) to a subsequent owner, co-owner or operator of the Services; or (ii) in connection with a corporate merger, consolidation, restructuring, bankruptcy, the sale of certain of Premier Box Office ownership interests, assets, or both, or other company change. By providing your data, you understand and agree that we may transfer such data to the acquiring entity without your further consent, except where required by law.
  • With your prior consent to do so.

5. Third Party Links, Content, Sites and Frames

Our Services include links to other websites whose privacy practices may differ from those of Premier Box Office or content that is served by a third party. If you submit personal information to any of those sites, or to any third parties through third party content, your information is governed by their privacy policies. In addition, some of our pages utilize framing techniques to serve content from our partners while preserving the look and feel of our Services. The third party operators and content providers use their own cookies or other tracking technology, and they may independently collect data from or about you. Please be aware that you are providing your personal information to these third parties and not to www.premierboxoffice.com and the third parties' privacy policy will govern their use of your information. We encourage you to carefully read the privacy policy of any other website you visit, and of any third parties to whom you provide personal information.

6. Security and Retention

We follow generally accepted commercially reasonable industry standards designed to protect your personal information, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You use the Services and provide us your information at your own risk.

We will keep your personal information only for as long as necessary for the purposes for which it was collected, to provide you with products or services, to carry out legitimate business interests, and where otherwise required or permitted by law. If you have any questions about security on our Services, you can email us at privacy@premierboxoffice.com.

7. General Audience Site

Our Services are not directed to or intended to be used by individuals under the age of 18. We do not knowingly request, collect, or sell personal information from any person under 18 years of age. If you believe that your child under the age of 18 has submitted personal information to us in connection with our Services, and without prior verifiable parental consent, please email us at privacy@premierboxoffice.com so that we can take steps to delete the personal information that she or he provided in accordance with applicable law.

8. Your Choices and US State Privacy Rights

Your Choices

You have choices about how certain personal information is used and shared. Your choices relate to and include:

  • Social Media Platforms and Networks. We encourage you to review your privacy options and settings with the social media platforms and networks you use to understand what choices you have about sharing information from those platforms and networks with us.
  • Email Choices. You can opt out of marketing or advertising emails by contacting us at privacy@premierboxoffice.com or by utilizing the "unsubscribe" link or following other instructions noted in marketing or advertising emails you receive from us. Please note that opting out of receiving marketing or advertising emails from us will not apply to transactional communications or legal notices, for example, emails about your orders or about changes to our terms, policies, or business practices.
  • Managing Cookies. We, our affiliates and third parties use cookies such as Google Analytics in order to understand how you interact with our Services. If you wish to prevent your data from being used by Google Analytics, Google has developed the Google Analytics opt-out browser add-on available https://tools.google.com/dlpage/gaoptout/. Additionally, we, our affiliates and third parties may use other tracking technologies such as pixel tags, web beacons, SDKs, scripts and/or similar technologies on our Services and emails. As described further in the Privacy Preferences tool accessible via the footer of our site, some of these cookies and similar technologies are necessary for the Services to function, while some optional technologies are used for certain functional purposes and to measure and analyze the performance of our ads on third party platforms. You can choose to decline all optional technologies in the Privacy Preferences tool accessible via the footer of our Site. You can also activate settings on your Internet browser to refuse the setting of some or all cookies or take steps to remove existing cookies from your browser if you wish. Please keep in mind, however, that if you use your Internet browser settings to block essential/required cookies you may not be able to access all or parts of our Services and products and services. For further information about managing cookies, please visit www.allaboutcookies.org. Please note that disabling or clearing cookies also may affect cookie-based opt-outs, including opt-outs set through our Privacy Preferences tool, by either preventing you from using such cookie-based opt-outs or clearing opt-outs that you have previously set, in which case you would have to revisit the applicable pages/tools and renew your opt-out after clearing cookies.
  • Mobile Devices. Your mobile device may offer settings relating to cookies, pixel tags, SDKs, scripts and other similar technologies. We encourage you to visit your device's help menu to learn about your options to limit tracking when using your device.
  • Interest-Based Advertising Choices. As described above, we may use audience builders and similar tools offered by third parties and engage in interest-based advertising on third party sites. To understand your choices for receiving more relevant advertising provided on across other websites and online services, please review the information below:
    • To learn more about such interest-based advertising, and to opt out of such collection and use for interest-based advertising by the Digital Advertising Alliance (DAA) participating companies, please visit http://optout.aboutads.info.
    • To opt out from the use of information about your online activities for interest-based advertising by Network Advertising Initiative (NAI) member companies, please visit http://optout.networkadvertising.org.
    • To opt out of the use of your mobile device ID for targeted advertising, please see http://www.aboutads.info/appchoices.
    • On your mobile device, you may also adjust your privacy and advertising settings to control whether you want to receive more relevant advertising.
    • Even if you opt out, you still may receive advertising from us that is not customized or advertising from other third parties if they are not a DAA or NAI participating company.
    • Your opt-out choices are browser and device specific; if you disable your cookies, upgrade your browser after opting out or if you use multiple different devices, please opt-out on each device and each browser separately.
  • Additional Choices. You may have the right to opt out of (i) disclosures of your personal information to third parties who are not service providers; or (ii) uses of your personal information by third parties who are not service providers. To request to limit the use and disclosure of your personal information, please contact us at privacy@premierboxoffice.com .

US State Privacy Rights

We set forth above the categories of personal data we process, the purpose for processing personal data, the categories of personal data shared, and the categories of third parties with whom personal data is shared. Residents of Nebraska and Texas have certain privacy rights with respect to this data, as described below.

Exercise Your Rights

If you are a Consumer residing in Nebraska or Texas (as defined in each state's respective law) and would like to exercise your applicable rights, please contact us at privacy@premierboxoffice.com.

To make an access, deletion or correction request, please email privacy@premierboxoffice.com . To submit a request to opt out of the sale or sharing of your information, please email privacy@premierboxoffice.com. To opt out of targeted advertising by certain companies, please see the Section on “Interest-Based Advertising Choices” above. We will work to comply with your requests within the timeframes set out under applicable laws.

  • Right to Access/Know/Obtain Your Information/Data Portability (NE and TX residents). You may have a right to request that we confirm whether we process information about you and give you access to that information in a portable and, to the extent technically feasible and where required by applicable law, readily usable format that allows you to transmit the information to another business without impediment.
  • Right to Delete (NE and TX residents). You may have a right to request that we delete personal information we maintain about you. However, please note that we generally need to retain information for users with in-progress orders to continue to provide you services. To request that we delete your information, please contact us at privacy@premierboxoffice.com . We will respond to your request within a reasonable timeframe. We will retain and use information as is necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and as otherwise permitted by applicable law.
  • Right to Correct (NE and TX residents). You may have a right to request that we correct inaccurate personal information we maintain about you. You may update your personal information by making a change on the member information page.
  • Right to Opt Out of Sales or Targeted Advertising (TX residents). You may request to opt out of Premier Box Office's “sale” and “sharing” of your personal information to third parties, and opt out of Premier Box Office's processing of personal information for targeted advertising. If you opt out, going forward, we will not engage in certain types of data sharing and processing for the purpose of interest-based or targeted advertising, unless you later direct us to do so. Please note, however, that while certain US state laws may consider Premier Box Office's disclosure of personal information to third parties to be a “sale”, Premier Box Office does not sell personal information for monetary consideration, including to third parties for the third party to license or sell the personal information to other third parties, and therefore does not “sell” personal information as defined under certain other US state laws (including Nevada). If you are a resident of Nevada or other US states and wish to submit an inquiry regarding our privacy practices, please contact us at privacy@premierboxoffice.com .
  • To disable sharing through cookies set by third parties that may potentially be “sales” or “sharing” or “targeted advertising” under applicable state laws, please open our Privacy Preference center by clicking the link on the footer of our site.
  • Opt-Out of Profiling in furtherance of legal or similarly significant effects (NE and TX residents). Premier Box Office does not process your personal data for the purposes of profiling in furtherance of decisions that produce legal or similarly significant effects as defined by applicable laws.

Sensitive Data -If you are a Nebraska or Texas resident, we will obtain your consent to the processing of any Sensitive Data (as defined by the applicable state law) we collect.

Premier Box Office will not discriminate against you in the event you exercise any of these privacy rights. However, before completing your request, we may need additional information to verify your identity. We will send you a link to verify your email address and may request additional documentation or information solely for the purpose of verifying your identity.

Depending on your location, you may also designate, in writing or through a power of attorney document, an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us.

Right to Appeal

NE and TX residents also have the right to appeal our decision regarding a request related to these rights by contacting us at privacy@premierboxoffice.com .

Notice to Nevada Residents

Pursuant to Nevada law, you have the right to opt-out of the sale of certain covered personally identifiable information (PII) we have collected about you through our websites and online services. Please note that Premier Box Office does not sell your covered information as those terms are defined under applicable Nevada law. However, you may still submit an opt-out request and we will honor that request as required by Nevada law if we were to engage in such a sale in the future. If you are a Nevada resident and would like to opt-out of the sale of your covered information, please submit your request to privacy@premierboxoffice.com. Your request must include your full name, street address, city, state, and zip code. Please contact us from the email address you have used to interact with us, or else provide us with that email address in your Nevada Opt-Out request email. We may contact you via such email address as needed regarding this request. If you previously provided a phone number to us, including it in your Nevada Opt-Out request email will assist us in identifying you and processing your request. You may also be required to take reasonable steps as we determine from time to time in order to verify your identity and/or the authenticity of the request. We will respond to your request within sixty (60) days either confirming that your request has been processed or indicating that we need an additional thirty (30) days to complete the request.

“Do Not Track” and Global Privacy Control Signals.

Do Not Track.Please note that your browser settings may allow you to automatically transmit a "Do Not Track" signal to websites and online services that you visit. There is no consensus among industry participants as to what "Do Not Track" means in this context. Like many websites and online services, Premier Box Office does not alter its practices when it receives a "Do Not Track" signal from a visitor's browser except as specifically required by law. To find out more about "Do Not Track," please visit http://www.allaboutdnt.com.

Global Privacy Control.Global Privacy Control (“GPC”) is a technical specification in your browser settings that you can use to automatically inform websites of your privacy preferences with regard to third party online tracking. To find out more about and set up GPC, please visit https://globalprivacycontrol.org/#about.

Your California Privacy Rights / “Shine the Light”

Shine the Light: You may request and obtain once per year, free of charge, information about our disclosure of personal information to third parties or affiliated companies for their direct marketing purposes. You must put the statement “Your California Privacy Rights” in the subject field of your email. You must include your name, street address, city, state, and ZIP code. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.

9. Changes to Privacy Policy

We reserve the right to make changes to or modify this Policy in our discretion at any time, and may apply any changes to information previously collected, as permitted by applicable law. When we make material changes to this Policy, we will notify you by posting the updated Policy on our Services, update the effective date at the top of this Policy prior to the change becoming effective, and take other steps to the extent required by applicable law, such as through contact information you have provided. By continuing to use our Services after being notified of material changes to this Policy, you agree that the terms of this Policy as of the effective date will immediately apply to information previously collected or collected in the future. We will provide notice and obtain your consent to the new policy, which may be opt-in or opt-out consent, if required, or which may occur through your continued use of the Services to the fullest extent allowed by applicable law.

10. How can I give you feedback or contact you?

You can reach us by email at privacy@premierboxoffice.com or by writing to us using the contact details below, or you can call us toll-free at 833.677.6227.

Premier Box Office LLC 3100 Olympus Boulevard, Coppell, TX 75019 privacy@premierboxoffice.com

If you believe we have not properly addressed your concerns or that we have infringed upon your rights, please contact us so that we may properly address your concerns either via mail or email at the following:

Premier Box Office LLC Attn: Legal 3100 Olympus Boulevard, Coppell, TX 75019 legal@premierboxoffice.com