This Privacy Policy (this “Policy”) applies to the website located at
www.premierboxoffice.com
and its associated webpages (“Site”), and any other features or services we
offer that post or provide this policy (collectively, the “Services”), and
information we collect offline, which we may combine with online data, each
of which are owned and operated by Premier Box Office LLC (together with its
parents, subsidiaries, and affiliated companies, “Premier Box Office”, “we”,
or “us”). This Policy describes how Premier Box Office collects, shares,
secures, uses, and otherwise processes the personal information you provide
when you visit or use our Site. It also describes the choices available to
you regarding the use of, your access to, and how to update and correct your
personal information.
By accessing, using, or otherwise interacting with any part of the Services,
or by otherwise providing personal information, you agree to be bound by the
terms of this Privacy Policy and the applicable Terms of Use, which
govern your use of the Services. However, if you do not accept this policy
or the applicable terms, then you should not use, and are not authorized to
use, the Services or provide personal data to us.
This Policy is available to consumers with disabilities. To access this
Policy in an alternative downloadable format, please click here.
1. What Information Do We Collect, How Do We Use It, and How Do We Share It?
We and third parties we work with (including service providers) collect a
variety of types of information directly from you, from third parties, or
automatically through cookies and other similar technologies.
Some of the data we collect is personal information (sometimes also referred
to as personal data), which we consider to be data that is linked to a
specific, identifiable individual (such as your full name and email
address). We will treat other information, such as IP addresses and cookie
identifiers, as personal data where required by applicable law and we will
treat certain personal information as “sensitive data” where required by
applicable law.
Note that we may de-identify or pseudonymize personal data to make it
non-personal, either by combining it with data about other individuals
and/or by hashing the data or otherwise removing characteristics that make
the data personally identifiable to you. We will treat de-identified or
pseudonymized data as non-personal to the fullest extent allowed by
applicable law. We maintain and use de-identified data without attempting to
re-identify it, except where permitted by applicable law, such as to
determine whether our de-identification processes satisfy legal
requirements.
If we combine non-personal data with personal data, then we will treat the
combined information as personal data under this Privacy Policy. We may
share non-personal data with third parties for any purpose in our discretion
and as permitted by law, including for advertising, research, and marketing
purposes.
Below, we describe each category of personal data we may collect, the
purposes for which the information is collected, and the categories of third
parties to whom the information may be disclosed for a business purpose.
For more information about certain practices disclosed in this Section 1,
please also see “Additional Details About our Data Practices” below.
A. Contact Information (such as your name, email address,
mailing address, zip code, postal code, and phone number).
1. Purposes for Collection:
-
To provide you with Services, including to administer, improve
and secure the Services, provide you with accurate listings, fulfill
your orders and process your payments, calculate shipping options,
verify your identity and protect the integrity of the ticket
marketplace, anti-fraud verification, send you relevant newsletters,
offers, and promotions, and provide you with products and services that
you request or that we think may be of interest to you;
-
To contact you,including to request your feedback on the Services
and deliver information to you that, in some cases, is targeted to your
interests. These communications may contain links for preference
management and, where appropriate, unsubscribe links should you decide
you do not want to receive further communications;
-
To respond to you, when you place an order, correspond with us by
email or otherwise communicate with us for customer service purposes,
make a request or inquiry, enter a contest or sweepstakes, complete a
survey or share a comment or concern;
-
For personalization of your experiences with us, including to
remember your interests and preferences, customize the listings and
services we share with you on the Services and through email, and make
your shopping experience with us more relevant;
-
For marketing and advertising, to send you marketing and
advertising communications based on your interactions with us, including
through the Services and email, to segment and build audiences and
engage in interest-based advertising (referred to under certain laws as
“targeted advertising” or “cross-contextual behavioral advertising”), to
provide social media features, and to measure and analyze the
performance of our advertising and online content;
-
For analytics, to understand how you use our Services, analyze
our Services traffic, measure and analyze the performance of our ads on
third party platforms, understand the impact of our advertising and
online content, to gather demographic information about our individual
users and aggregate user base, to determine the methods and devices used
to access our Services, and to improve our services;
-
For our business purposes, to operate and improve upon our
business and lawful business activities, to identify new customers, to
update, expand, and analyze our records, for research, to determine your
satisfaction with our Services and products and services, to detect and
prevent wireless device or other fraud or misuse of our services, to
enforce, apply or comply with any of our terms or policies, including
but not limited to this Policy, and for any other business purpose that
is permitted by law;
-
For legal, contractual and safety purposes, including to defend
or protect us, our customers, you, or third parties from harm or in
legal proceedings, protect our rights, protect our security and the
security of our customers, employees, and property, respond to court
orders, lawsuits, subpoenas, and government requests, address legal and
regulatory compliance, comply with contracts and other agreements to
which we are a party, and notify you of changes to our terms, policies,
or practices; and
-
As otherwise described in this Privacy Policy, for the purpose
disclosed at the time you provide your information, or otherwise
with your consent.
2. Categories of Third Parties the Data is Disclosed To:
-
Advertising and Analytics Partners (such as customer relationship
management companies, marketing automation partners, analytics
companies, conversion tracking companies, third party advertisers, and
similar partners);
-
Parent, Subsidiary, and Affiliated Companies;
-
Event Partners (such as teams, leagues, venues, ticketing
partners, and event sponsors);
-
Premier Box Office Marketplace Sellers (to the extent necessary to
fulfill your order);
-
Social Media Platforms and Other Third Party Platforms;
-
Sweepstakes/Contest Partners (such as administrators, other prize
providers, and prize fulfillment vendors);
-
Other Third Party Business Partners (such as unaffiliated parties
that are joint marketing or program partners);
-
Order Fulfillment Vendors (such as payment processors, event
ticket protection vendors, delivery services, and order tracking
vendors);
-
Service Providers (such as webhosts, database hosts, cloud
computing providers, software-as-a-service providers, technology
maintenance and repair vendors, email delivery vendors, customer support
vendors, call centers and live chat vendors, fraud prevention vendors,
identity verification vendors, and other service providers who use your
data solely to provide services to us or to you);
-
Government Agencies and Law Enforcement/Where Required by
Law (including third parties in connection with a court or other
legal proceeding);
-
Third Parties in connection with court or other legal actions;
-
Third Parties in connection with business transitions; and
-
Third Parties to whom you agree or direct us to share your data.
B. Automatically Collected Information/Device ID/Interaction
Information (such as IP address or other unique ID for any computer,
mobile phone or other device used to access the Site, device information
(model, browser, operating system version), URL or advertisement that
referred you to the Site, areas within Site that you visit, time of day you
visited the Site, your time zone, location-based information (including city
and state derived from your IP address), and mobile network (if applicable)
information).
1. Purposes for Collection:
-
To provide you with Services, including to administer, improve
and secure the Services. We may use your IP address to infer your city
and state location in order to recommend nearby events that may be of
interest to you. This could include sending you emails or alerts
regarding such nearby events. Additionally, we may share various
information relating to our users and fraudulent or potentially
fraudulent activities with our fraud prevention and similar service
providers, and they will use this information to help us and their other
clients prevent fraudulent and illegal transactions;
-
For personalization of your experiences with us, including to
remember your interests and preferences, customize the listings and
services we share with you on the Services and through email, track and
categorize your activity and interests on our Services (including by
identifying the different devices you use), and make your shopping
experience with us more relevant;
-
For marketing and advertising, to send you marketing and
advertising communications based on your interactions with us, including
through the Services and email, to segment and build audiences and
engage in interest-based advertising (referred to under certain laws as
“targeted advertising” or “cross-contextual behavioral advertising”), to
provide social media features, and to measure and analyze the
performance of our advertising and online content;
-
For analytics, to understand how you use our Services, analyze
our Services traffic, measure and analyze the performance of our ads on
third party platforms, understand the impact of our advertising and
online content, to gather demographic information about our individual
users and aggregate user base, to determine the methods and devices used
to access our Services, and to improve our services;
-
For our business purposes, to operate and improve upon our
business and lawful business activities, to identify new customers, to
update, expand, and analyze our records, for research, to determine your
satisfaction with our Services and products and services, to detect and
prevent wireless device or other fraud or misuse of our services, to
enforce, apply or comply with any of our terms or policies, including
but not limited to this Policy, and for any other business purpose that
is permitted by law;
-
For legal, contractual and safety purposes, including to defend
or protect us, our customers, you, or third parties from harm or in
legal proceedings, protect our rights, protect our security and the
security of our customers, employees, and property, respond to court
orders, lawsuits, subpoenas, and government requests, address legal and
regulatory compliance; and
-
As otherwise described in this Privacy Policy, for the purpose
disclosed at the time you provide your information, or otherwise
with your consent.
2. Categories of Third Parties the Data is Disclosed To:
-
Advertising and Analytics Partners (such as customer relationship
management companies, marketing automation partners, analytics
companies, conversion tracking companies, third party advertisers, and
similar partners);
-
Parent, Subsidiary, and Affiliated Companies;
-
Social Media Platforms and Other Third Party Platforms;
-
Order Fulfillment Vendors (such as payment processors and event
ticket protection vendors);
-
Service Providers(such as webhosts, database hosts, cloud
computing providers, software-as-a-service providers, technology
maintenance and repair vendors, email delivery vendors, customer support
vendors, call centers and live chat vendors, fraud prevention vendors,
identity verification vendors, and other service providers who use your
data solely to provide services to us or to you);
-
Government Agencies and Law Enforcement/Where Required by
Law(including third parties in connection with a court or other
legal proceeding);
-
Third Parties in connection with court or other legal actions;
-
Third Parties in connection with business transitions;and
-
Third Parties to whom you agree or direct us to share your data.
C. Payment and Financial Information (such as your credit card
number, billing address, or other payment card data).
1. Purposes for Collection:
-
To provide you with Services, including to fulfill your orders
and process your payments, calculate shipping options, verify your
identity and protect the integrity of the ticket marketplace, and for
anti-fraud verification;
-
For our business purposes, to operate and improve upon our
business and lawful business activities, to identify new customers, to
update, expand, and analyze our records, for research, to determine your
satisfaction with our Services and products and services, to detect and
prevent wireless device or other fraud or misuse of our services, to
enforce, apply or comply with any of our terms or policies, including
but not limited to this Policy, and for any other business purpose that
is permitted by law;
-
For legal, contractual and safety purposes, including to defend
or protect us, our customers, you, or third parties from harm or in
legal proceedings, protect our rights, protect our security and the
security of our customers, employees, and property, respond to court
orders, lawsuits, subpoenas, and government requests, address legal and
regulatory compliance, and comply with contracts and other agreements to
which we are a party; and
-
As otherwise described in this Privacy Policy, for the purpose
disclosed at the time you provide your information, or otherwise
with your consent.
2. Categories of Third Parties the Data is Disclosed To:
-
Order Fulfillment Vendors (such as payment processors and event
ticket protection providers);
-
Parent, Subsidiary, and Affiliated Companies;
-
Service Providers(such as webhosts, database hosts, cloud
computing providers, software-as-a-service providers, customer support
vendors, call centers and live chat vendors, fraud prevention vendors,
identity verification vendors, and other service providers who use your
data solely to provide services to us or to you);
-
Government Agencies and Law Enforcement/Where Required by
Law(including third parties in connection with a court or other
legal proceeding);
-
Third Parties in connection with court or other legal actions;
-
Third Parties in connection with business transitions;and
-
Third Parties to whom you agree or direct us to share your data.
D.Ticket Transaction Information (such as listing information
of tickets for sale on our marketplace, including event, location of the
event, quantity, section and row of tickets, and physical location of
tickets; purchase information relating to tickets bought; data about the
tickets you purchase or consider; customer service contacts).
1. Purposes for Collection:
-
To provide you with Services, including to administer, improve
and secure the Services, provide you with accurate listings, fulfill
your orders and process your payments, calculate shipping options, send
you relevant newsletters, offers, and promotions, and provide you with
products and services that you request or that we think may be of
interest to you;
-
To contact you and deliver information to you that, in some
cases, is targeted to your interests. These communications may contain
links for preference management and, where appropriate, unsubscribe
links should you decide you do not want to receive further
communications;
-
To respond to you, when you place an order, correspond with us by
email or otherwise communicate with us for customer service purposes,
make a request or inquiry, enter a contest or sweepstakes, complete a
survey or share a comment or concern;
-
For personalization of your experiences with us, including to
remember your interests and preferences, customize the listings and
services we share with you on the Services and through email, track and
categorize your activity and interests on our Services, and make your
shopping experience with us more relevant;
-
For marketing and advertising, to send you marketing and
advertising communications based on your interactions with us, including
through the Services and email, to segment and build audiences and
engage in interest-based advertising (referred to under certain laws as
“targeted advertising” or “cross-contextual behavioral advertising”), to
provide social media features, and to measure and analyze the
performance of our advertising and online content;
-
For analytics, to understand how you use our Services, analyze
our Services traffic, understand the impact of our advertising and
online content, to gather demographic information about our individual
users and aggregate user base, and to improve our Services;
-
For our business purposes, to operate and improve upon our
business and lawful business activities, to update, expand, and analyze
our records, for research, to detect and prevent wireless device or
other fraud or misuse of our Services, to enforce, apply or comply with
any of our terms or policies, including but not limited to this Policy,
and for any other business purpose that is permitted by law;
-
For legal, contractual and safety purposes, including to defend
or protect us, our customers, you, or third parties from harm or in
legal proceedings, respond to court orders, lawsuits, subpoenas, and
government requests, address legal and regulatory compliance, and comply
with contracts and other agreements to which we are a party; and
-
As otherwise described in this Privacy Policy, for the purpose
disclosed at the time you provide your information, or otherwise
with your consent.
2. Categories of Third Parties the Data is Disclosed To:
-
Advertising and Analytics Partners (such as customer relationship
management companies, marketing automation partners, analytics
companies, conversion tracking companies, third party advertisers, and
similar partners);
-
Service Providers(such as webhosts, database hosts, cloud
computing providers, software-as-a-service providers, technology
maintenance and repair vendors, email delivery vendors, customer support
vendors, call centers and live chat vendors, fraud prevention vendors,
and other service providers who use your data solely to provide services
to us or to you);
-
Parent, Subsidiary, and Affiliated Companies;
-
Event Partners (such as teams, leagues, venues, ticketing
partners, and event sponsors);
-
Premier Box Office Marketplace Sellers(to the extent necessary to
fulfill your order);
-
Social Media Platforms and Other Third Party Platforms;
-
Order Fulfillment Vendors (such as payment processors, delivery
services, event ticket protection providers, and order tracking
vendors);
-
Government Agencies and Law Enforcement/Where Required by
Law(including third parties in connection with a court or other
legal proceeding);
-
Third Parties in connection with court or other legal actions;
-
Third Parties in connection with business transitions; and
-
Third Parties to whom you agree or direct us to share your data.
E. Sensory, Photo/Video Data, and Other User Generated Content(such
as your photograph, only if you agree to provide and upload it may be
collected for the purpose of verifying your identity when buying tickets on
our Services; voice recordings when you call into customer service).
1. Purposes for Collection:
-
To provide you with Services, including to administer, improve
and secure the Services, verify your identity and protect the integrity
of the ticket marketplace, and for anti-fraud verification;
-
For our business purposes, to operate and improve upon our
business and lawful business activities, for quality assurance and
control purposes, to detect and prevent fraud or misuse of our Services,
to enforce, apply or comply with any of our terms or policies, including
but not limited to this Policy, and for any other business purpose that
is permitted by law;
-
For legal, contractual and safety purposes, including to defend
or protect us, our customers, you, or third parties from harm or in
legal proceedings, protect our rights, protect our security and the
security of our customers, employees, and property, respond to court
orders, lawsuits, subpoenas, and government requests, address legal and
regulatory compliance, and comply with contracts and other agreements to
which we are a party; and
-
As otherwise described in this Privacy Policy, for the purpose
disclosed at the time you provide your information, or otherwise
with your consent.
2. Categories of Third Parties the Data is Disclosed To:
-
Parent, Subsidiary, and Affiliated Companies;
-
Service Providers(such as webhosts, database hosts, call centers
and live chat vendors, fraud prevention vendors, identity verification
vendors, and other service providers who use your data solely to provide
services to us or to you);
-
Government Agencies and Law Enforcement/Where Required by
Law(including third parties in connection with a court or other
legal proceeding);
-
Third Parties in connection with court or other legal actions;
and
-
Third Parties to whom you agree or direct us to share your data.
F. Information about your Interests and Preferences (such as
information about the services you purchased, obtained, or considered, or
other purchasing or consuming histories or tendencies).
1. Purposes for Collection:
-
To provide you with Services, including to administer, improve
and secure the Services, verify your identity and protect the integrity
of the ticket marketplace;
-
For personalization of your experiences with us, including to
remember your interests and preferences, customize the listings and
services we share with you on the Services and through email, track and
categorize your activity and interests on our Services, and make your
shopping experience with us more relevant;
-
For marketing and advertising, to send you marketing and
advertising communications based on your interactions with us, including
through the Services and email, to segment and build audiences and
engage in interest-based advertising (referred to under certain laws as
“targeted advertising” or “cross-contextual behavioral advertising”), to
provide social media features, and to measure and analyze the
performance of our advertising and online content;
-
For analytics, to understand how you use our Services, analyze
our Services traffic, to gather demographic information about our
individual users and aggregate user base, and to improve our services;
-
For our business purposes, to operate and improve upon our
business and lawful business activities, and for any other business
purpose that is permitted by law; and
-
As otherwise described in this Privacy Policy, for the purpose
disclosed at the time you provide your information, or otherwise
with your consent.
2. Categories of Third Parties the Data is Disclosed To:
-
Advertising and Analytics Partners (such as customer relationship
management companies, marketing automation partners, analytics
companies, conversion tracking companies, third party advertisers, and
similar partners);
-
Service Providers(such as webhosts, database hosts, cloud
computing providers, software-as-a-service providers, technology
maintenance and repair vendors, email delivery vendors, customer support
vendors, call centers and live chat vendors, fraud prevention vendors,
identity verification vendors, and other service providers who use your
data solely to provide services to us or to you);
-
Parent, Subsidiary, and Affiliated Companies;
-
Social Media Platforms and Other Third Party Platforms;
-
Government Agencies and Law Enforcement/Where Required by
Law(including third parties in connection with a court or other
legal proceeding);
-
Third Parties in connection with court or other legal actions;
-
Third Parties in connection with business transitions;and
-
Third Parties to whom you agree or direct us to share your data.
2. Additional Details about our Data Practices
We provide in this section additional detail about the data practices listed
in Section 1 above, where it would be helpful for your understanding of such
practices.
How do we collect information?
We collect personal information through our Services, and through email and
other communications and interactions with you, directly and automatically,
and sometimes from third parties, as described below:
A. Information You Provide Directly
-
Information you share directly when you use the Services, such as
when you visit us online, purchase tickets, participate in anti-fraud
verification, subscribe to our email newsletter, contact us for customer
support or otherwise communicate with us, participate in surveys, or
register for other activities on our Services;
-
Information you provide through social media, including
information that you use in connection with our Services, or that share
or allow you to share information with us, such as Meta. For example, if
you use functionalities, plugins, widgets, or tools from social media
platforms or networks in connection with our Services (for example, to
share purchases and other content from our Services with your friends
and followers on social media), we will collect the information that you
share with us, or that those social media platforms or networks share
with us. You may also have the opportunity to log in through or
otherwise connect your third party social media account.
In addition, the third party platform may set their own cookies and collect
data about your use of the Services, including your IP address or other
device identifiers, and which pages you visit on the Services. These third
party platforms may be able to collect certain data on your visits to the
Services regardless of whether or not you affirmatively interact with the
feature and whether or not you are logged into (or have) an account with the
third party platform. If you are logged out or do not have an account and
visit a page with a social plug-in, your browser sends a more limited set of
data. Like other sites, the third-party platform will receive data about the
webpage you are visiting, the date and time of your visit, and other
browser-related data. They may use that data to help them improve their
products or for other purposes set forth in their privacy policy. We may
also receive data about you if other users of social media give us access to
their profiles and you are one of their connections or "friends."
The data we collect is subject to this Privacy Policy. The data collected
and stored by the third party remains subject to the third party's privacy
practices, including, without limitation, whether the third party continues
to share data with us, the types of data shared, and your choices with
regard to what is visible to others on that third party website or service.
The third party may allow you to remove the application or feature, in which
case we will no longer collect data about you through the application or
feature, but may retain the data previously collected. If you choose to post
information to a third party platform, that information may be public.
B. Automatically Collected Information, including information
that we, our affiliates and/or third parties we work with collect from the
computer, tablet, phone, or other device that you use to access our
Services, or that you use to open an email from us. This information may be
collected through first-party and third-party cookies, pixel tags, web
beacons, SDKs, scripts, and/or similar technologies on our Services and
emails, as described further in the Privacy Preferences tool accessible via
the footer of our Site, or through mobile analytics software. This
collection includes Automatically Collected Information.
Automatically Collected Information may be collected through the use of
the following technologies:
-
Cookies and Local Storage. Cookies and local storage are text
files placed within a browser on a device when it is used to visit the
Services. Certain web browsers and browser add-ons may provide
additional local data storage mechanisms. We may use cookies and similar
technologies to help keep your use of the Services more secure, to study
traffic patterns on the Services, to study the effectiveness of our
customer communications, to maintain the integrity of the Services, to
measure crash analytics and other maintenance related data, to manage
and measure the performance of advertisements displayed on or delivered
by or through the Services, and to personalize your experience through
the Services, such as to recognize you when you return to the Services.
Most browsers provide you with the ability to disable, decline, or clear
cookies and local storage; please check your browser's settings for
further information. However, if you disable cookies, you may find this
affects your ability to use certain parts of the Services. For more
information about cookies, please visit
https://www.aboutcookies.org .
-
Pixel Tags. Small graphic images or other web programming code
(also known as web beacons or pixel tags or 1x1 GIFs or clear GIFs) may
be included in our web pages and email messages. These and similar
technologies may be used for a number of purposes by us and our
third-party providers, including to count visitors to the Services, to
monitor how users navigate Services, to count how many of our email
messages were opened, or to count how many particular products were
viewed, or for marketing and targeted advertising purposes. The data we
collect through this technology may include the first date and time you
open our email, and whether you click any links included in our email.
-
Embedded Scripts. An embedded script is programming code that is
designed to collect data about your interactions with the Services, such
as the links you click on. The code is temporarily used by our server or
a third party service provider or business partner while you browse or
interact with the Services and is deactivated or deleted when you
disconnect from the Services.
-
Chat Bots. Premier Box Office may provide a chat feature through
the Services, which will record, use, and store information you provide,
including communications in the chat, for purposes of providing customer
service, and improving our products and services. If you do not consent
to such recording, use and storage, please do not use the chat
assistance feature.
-
Session Replay Technology. Premier Box Office may record through
session replay technology your interactions with the Services, such as
what pages you visit on the Services, how long you visit those pages,
and any links you click or information you provide. We use this
information for our internal business purposes, such as for website
analytics, to improve the Services and our products and services, and to
address functionality issues.
-
Data Collected Through Mobile Devices and SDKs. We use embedded
scripts and the tools provided in Software Development Kits (“SDKs”) to
collect data through mobile devices such as the hardware model,
operating system and version, identification numbers assigned to your
mobile device, such as the ID for Advertising (IDFA) on Apple devices,
and the Advertising ID on Android devices, mobile network data, and
website usage behavior. SDKs are software packages that contain a set of
tools that can be used to help build applications and implement new
features in existing apps including those that collect data from your
device.
In addition, we may use a variety of other technologies that collect similar
data for security, fraud detection, and maintenance purposes.
C. Information from Other Sources
We may acquire information from other third party sources as follows:
-
Publicly available information and purchased information,
including information about you from publicly available databases,
publicly available social media pages and other websites, and aggregated
information obtained from third parties to create segmented audiences.
This information is collected for the purposes of anti-fraud
verification and marketing, and for other purposes described in this
Privacy Policy.
-
From other trusted third-party partners and sources, to update or
supplement the information that you provide or that we collect
automatically. This includes, for example, information from service
providers that we use, data joint marketing partners, third party
websites, business partners, analytics vendors, marketing partners,
advertising networks, search engine providers, publicly available
databases or third parties from whom we have purchased data such as
public databases or data enhancement companies or data aggregators or
other similar business partners.
-
From our parent, subsidiaries, and affiliates,including, for
example, from other brands and companies, some of which operate as
parents or affiliates of Premier Box Office. When Premier Box Office
collects data through any of our brands, it will be accessible across
the Premier Box Office family of brands and companies. The data will be
used for business, operational, and marketing purposes.
-
From our service providers, including, for example, analytics
vendors, search information providers and other service providers who
collect data on our behalf. We may use this information to help us
maintain the accuracy of the information we collect, personalize your
experience with our services, target our communications so that we can
inform you of products, services or other offers that may be of interest
to you, to measure quality and responses, and for internal business
analysis or other business purposes, including those described below in
Section 3.
-
Information provided about you by other users of our Services
(for example, we receive certain data about you (such as your name and
shipping address) when another user purchases tickets for you as a gift,
or when another user designates you to pick up tickets on his or her
behalf). The data we receive from other users is used to facilitate the
ticket fulfillment or pick up and is not used for any other marketing
purpose unless we obtain consent from that person. If you disclose any
personal data relating to other people, you represent that you have the
authority to do so and permit us to use the data in accordance with this
Privacy Policy.
We may combine the information we receive from and about you, including
information you provide to us and information collected automatically
through our Services, as well as information collected offline, across other
computers or devices that you may use, and from third party sources.
3. How Do We Share Personal Information?
We may share non-personal information, such as certain Automatically
Collected Information, hashed or otherwise de-identified or pseudonymized
data, and aggregated user statistics, with third parties in our discretion
and as permitted by applicable law, including for targeted advertising
purposes.
We may share the information we have collected about you (including personal
information) as disclosed at the time you provide information or otherwise
with your consent.
Please note that we are not responsible for the privacy practices of any
third party. If you decide that you do not want to receive communications
from a third party, or have questions about their privacy practices, you
will need to contact that third party directly.
We may share personal information as described below, as disclosed at the
time you provide information, or otherwise with your consent:
-
With Event Partners.When you purchase a ticket to an event using
the Services, we may share data related to your transaction with the
event partner(s) involved in the applicable event as part of our
Services, such as our partner teams, leagues, venues, event sponsors,
and ticketing partners. We may share such data with these partners so
that they can provide you with special offers, promotional materials,
and other materials that may be of interest to you. These recipients may
also use the personal information for their marketing purposes. These
entities' use of such information is subject to their respective privacy
policies. If you decide that you do not want to receive communications
from a third party, or have questions about their privacy practices, you
will need to contact that third party directly.
-
With Our Parent, Subsidiaries, and Affiliates.Premier Box Office
operates under a corporate parent and with other affiliated brands and
companies, some of which operate as subsidiaries or affiliates. When
Premier Box Office collects data through any of our brands, it will be
accessible across the Premier Box Office family of brands and companies.
The data will be used for business, operational, and marketing purposes.
-
With third parties to whom you agree or direct us to share your
information
, so that they can provide you with special offers, promotional
materials, and other materials that may be of interest to you. These
entities' use of such information is subject to their respective privacy
policies.
-
With service providers that perform certain functions .These
third parties may only use personal information as necessary to provide
these services to us and not for their own promotional purposes. These
include the following service providers who use personal information:
- For the purpose of processing payments.
- For the purpose of delivering your tickets, whether that is
electronically or physically, and ensuring you successfully access your
seats.
- For the purpose of preventing fraudulent purchases and sales through our
marketplace.
- For the purpose of analyzing data to provide you a better customer
experience.
- For the purpose of gathering feedback on your experience with Premier
Box Office.
- For the purpose of providing you with customer support. This may include
offshore customer contact and call centers.
-
With third party marketing, advertising, analytics and similar
partners.
We may allow third party business partners (including analytics
companies and marketing and advertising partners such as ad agencies and
network advertisers) to use cookies, pixel tags, web beacons, SDKs,
scripts and/or similar technologies on our Services and emails to
collect information about you and your activities on the Services, as
described further in the “Your Choices and US State Privacy Rights”
section below and in the Privacy Preferences tool accessible via the
footer of our Services. We may also share (or permit third parties to
collect) certain data, such as Automatically Collected Information,
aggregated or de-identified, pseudonymized or hashed data (including
email addresses), with these third parties for similar purposes,
including to help segment and build audiences to support our
interest-based advertising on third-party platforms. These third parties
may set and access their own tracking technologies on your device
(including cookies, pixels or other technology) and may otherwise
collect or have access to your personal data over time, including about
your visits to the Services as well as other websites and online
services, some of which may be personal information or personal data
under various state laws. Companies that we share data with, including
ad agencies and networks, may use the data, often in combination with
their existing data, in order to present more relevant advertisements
that may be of interest to you, and to help us and third parties to do
the same.
-
With other users , if you buy tickets through the
Services, we disclose certain information to the seller to fulfill the
ticket transfer (for example, name, email address, and if necessary to
fulfill the sale, shipping address).
-
In connection with sweepstakes, contests, promotions, we may
offer sweepstakes, contests, or other promotions (any, a "Promotion"),
that may require registration. By participating in a Promotion, you are
agreeing to the provisions, conditions, or official rules that govern
the Promotion, which may require specific requirements of you
(including, without limitation, and except where prohibited by law,
allowing the sponsor(s) of the Promotion to use your name, voice,
likeness, or other indicia of persona in advertising or marketing
materials). If you choose to enter a Promotion, personal data may be
disclosed to third parties or the public in connection with the
administration of such Promotion, including, without limitation, in
connection with winner selection, prize fulfillment, as required by law
or permitted by the Promotion's terms or official rules (such as on a
winners list).
-
To respond to subpoenas and otherwise fulfill legal obligations
, including lawful requests by public authorities, court orders,
or other legal process, as required by law, or to establish or exercise
our legal rights or defend against legal claims. We may also use certain
information to identify users, and may do so in cooperation with
copyright owners, Internet service providers, wireless service
providers, or law enforcement agencies, in our discretion. You authorize
your wireless carrier to use or disclose information about your account
and your wireless device, if available, to us or our service providers
for the duration of your business relationship, solely to help them
identify you or your wireless device and to prevent fraud.
-
To protect us and our users, with the rights, property, or safety
of Premier Box Office, our users, or others, including for fraud
protection;
-
In the event of a sale or merger, of some or all of our business
or a merger with another company (including, without limitation, during
the course of any due diligence process), including: (i) to a subsequent
owner, co-owner or operator of the Services; or (ii) in connection with
a corporate merger, consolidation, restructuring, bankruptcy, the sale
of certain of Premier Box Office ownership interests, assets, or both,
or other company change. By providing your data, you understand and
agree that we may transfer such data to the acquiring entity without
your further consent, except where required by law.
-
With your prior consent to do so.
5. Third Party Links, Content, Sites and Frames
Our Services include links to other websites whose privacy practices may
differ from those of Premier Box Office or content that is served by a third
party. If you submit personal information to any of those sites, or to any
third parties through third party content, your information is governed by
their privacy policies. In addition, some of our pages utilize framing
techniques to serve content from our partners while preserving the look and
feel of our Services. The third party operators and content providers use
their own cookies or other tracking technology, and they may independently
collect data from or about you. Please be aware that you are providing your
personal information to these third parties and not
to www.premierboxoffice.com and the third parties' privacy policy will
govern their use of your information. We encourage you to carefully read the
privacy policy of any other website you visit, and of any third parties to
whom you provide personal information.
6. Security and Retention
We follow generally accepted commercially reasonable industry standards
designed to protect your personal information, both during transmission and
once we receive it. No method of transmission over the Internet, or method
of electronic storage, is 100% secure, however. Therefore, while we strive
to use commercially acceptable means to protect your personal information,
we cannot guarantee its absolute security. You use the Services and provide
us your information at your own risk.
We will keep your personal information only for as long as necessary for the
purposes for which it was collected, to provide you with products or
services, to carry out legitimate business interests, and where otherwise
required or permitted by law. If you have any questions about security on
our Services, you can email us at privacy@premierboxoffice.com.
7. General Audience Site
Our Services are not directed to or intended to be used by individuals under
the age of 18. We do not knowingly request, collect, or sell personal
information from any person under 18 years of age. If you believe that your
child under the age of 18 has submitted personal information to us in
connection with our Services, and without prior verifiable parental consent,
please email us at privacy@premierboxoffice.com so that we can take
steps to delete the personal information that she or he provided in
accordance with applicable law.
8. Your Choices and US State Privacy Rights
Your Choices
You have choices about how certain personal information is used and shared.
Your choices relate to and include:
-
Social Media Platforms and Networks. We encourage you to review
your privacy options and settings with the social media platforms and
networks you use to understand what choices you have about sharing
information from those platforms and networks with us.
-
Email Choices. You can opt out of marketing or advertising emails
by contacting us at privacy@premierboxoffice.com or by utilizing
the "unsubscribe" link or following other instructions noted in
marketing or advertising emails you receive from us. Please note that
opting out of receiving marketing or advertising emails from us will not
apply to transactional communications or legal notices, for example,
emails about your orders or about changes to our terms, policies, or
business practices.
-
Managing Cookies. We, our affiliates and third parties use
cookies such as Google Analytics in order to understand how you interact
with our Services. If you wish to prevent your data from being used by
Google Analytics, Google has developed the Google Analytics opt-out
browser add-on available https://tools.google.com/dlpage/gaoptout/.
Additionally, we, our affiliates and third parties may use other
tracking technologies such as pixel tags, web beacons, SDKs, scripts
and/or similar technologies on our Services and emails. As described
further in the Privacy Preferences tool accessible via the footer of our
site, some of these cookies and similar technologies are necessary for
the Services to function, while some optional technologies are used for
certain functional purposes and to measure and analyze the performance
of our ads on third party platforms. You can choose to decline all
optional technologies in the Privacy Preferences tool accessible via the
footer of our Site. You can also activate settings on your Internet
browser to refuse the setting of some or all cookies or take steps to
remove existing cookies from your browser if you wish. Please keep in
mind, however, that if you use your Internet browser settings to block
essential/required cookies you may not be able to access all or parts of
our Services and products and services. For further information about
managing cookies, please
visit www.allaboutcookies.org.
Please note that disabling or clearing cookies also may affect
cookie-based opt-outs, including opt-outs set through our Privacy
Preferences tool, by either preventing you from using such cookie-based
opt-outs or clearing opt-outs that you have previously set, in which
case you would have to revisit the applicable pages/tools and renew your
opt-out after clearing cookies.
-
Mobile Devices. Your mobile device may offer settings relating to
cookies, pixel tags, SDKs, scripts and other similar technologies. We
encourage you to visit your device's help menu to learn about your
options to limit tracking when using your device.
-
Interest-Based Advertising Choices. As described above, we may
use audience builders and similar tools offered by third parties and
engage in interest-based advertising on third party sites. To understand
your choices for receiving more relevant advertising provided on across
other websites and online services, please review the information below:
- To learn more about such interest-based advertising, and to opt out of
such collection and use for interest-based advertising by the Digital
Advertising Alliance (DAA) participating companies, please visit
http://optout.aboutads.info.
-
To opt out from the use of information about your online activities for
interest-based advertising by Network Advertising Initiative (NAI) member
companies, please visit http://optout.networkadvertising.org.
-
To opt out of the use of your mobile device ID for targeted advertising, please see
http://www.aboutads.info/appchoices.
-
On your mobile device, you may also adjust your privacy and advertising
settings to control whether you want to receive more relevant advertising.
-
Even if you opt out, you still may receive advertising from us that is
not customized or advertising from other third parties if they are not a DAA
or NAI participating company.
-
Your opt-out choices are browser and device specific; if you disable
your cookies, upgrade your browser after opting out or if you use multiple
different devices, please opt-out on each device and each browser
separately.
-
Additional Choices. You may have the right to opt out of (i)
disclosures of your personal information to third parties who are not
service providers; or (ii) uses of your personal information by third
parties who are not service providers. To request to limit the use and
disclosure of your personal information, please contact us at
privacy@premierboxoffice.com
.
US State Privacy Rights
We set forth above the categories of personal data we process, the purpose
for processing personal data, the categories of personal data shared, and
the categories of third parties with whom personal data is shared. Residents
of Nebraska and Texas have certain privacy rights with respect to this data,
as described below.
Exercise Your Rights
If you are a Consumer residing in Nebraska or Texas (as defined in each
state's respective law) and would like to exercise your applicable rights,
please contact us at privacy@premierboxoffice.com.
To make an access, deletion or correction request, please email
privacy@premierboxoffice.com
. To submit a request to opt out of the sale or sharing of your information,
please email privacy@premierboxoffice.com. To opt out of targeted
advertising by certain companies, please see the Section on “Interest-Based
Advertising Choices” above. We will work to comply with your requests within
the timeframes set out under applicable laws.
-
Right to Access/Know/Obtain Your Information/Data Portability (NE
and TX residents).
You may have a right to request that we confirm whether we process
information about you and give you access to that information in a
portable and, to the extent technically feasible and where required by
applicable law, readily usable format that allows you to transmit the
information to another business without impediment.
-
Right to Delete (NE and TX residents). You may have a right to
request that we delete personal information we maintain about you.
However, please note that we generally need to retain information for
users with in-progress orders to continue to provide you services. To
request that we delete your information, please contact us at
privacy@premierboxoffice.com
. We will respond to your request within a reasonable timeframe. We will
retain and use information as is necessary to comply with our legal
obligations, resolve disputes, enforce our agreements, and as otherwise
permitted by applicable law.
-
Right to Correct (NE and TX residents). You may have a right to
request that we correct inaccurate personal information we maintain
about you. You may update your personal information by making a change
on the member information page.
-
Right to Opt Out of Sales or Targeted Advertising (TX residents).
You may request to opt out of Premier Box Office's “sale” and “sharing”
of your personal information to third parties, and opt out of Premier
Box Office's processing of personal information for targeted
advertising. If you opt out, going forward, we will not engage in
certain types of data sharing and processing for the purpose of
interest-based or targeted advertising, unless you later direct us to do
so. Please note, however, that while certain US state laws may consider
Premier Box Office's disclosure of personal information to third parties
to be a “sale”, Premier Box Office does not sell personal information
for monetary consideration, including to third parties for the third
party to license or sell the personal information to other third
parties, and therefore does not “sell” personal information as defined
under certain other US state laws (including Nevada). If you are a
resident of Nevada or other US states and wish to submit an inquiry
regarding our privacy practices, please contact us at
privacy@premierboxoffice.com
.
-
To disable sharing through cookies set by third parties that may
potentially be “sales” or “sharing” or “targeted advertising” under
applicable state laws, please open our Privacy Preference center by
clicking the link on the footer of our site.
-
Opt-Out of Profiling in furtherance of legal or similarly
significant effects (NE and TX residents).
Premier Box Office does not process your personal data for the purposes
of profiling in furtherance of decisions that produce legal or similarly
significant effects as defined by applicable laws.
Sensitive Data -If you are a Nebraska or Texas resident, we will
obtain your consent to the processing of any Sensitive Data (as defined by
the applicable state law) we collect.
Premier Box Office will not discriminate against you in the event you
exercise any of these privacy rights. However, before completing your
request, we may need additional information to verify your identity. We will
send you a link to verify your email address and may request additional
documentation or information solely for the purpose of verifying your
identity.
Depending on your location, you may also designate, in writing or through a
power of attorney document, an authorized agent to make requests on your
behalf to exercise your rights. Before accepting such a request from an
agent, we will require that the agent provide proof you have authorized them
to act on your behalf, and we may need you to verify your identity directly
with us.
Right to Appeal
NE and TX residents also have the right to appeal our decision
regarding a request related to these rights by contacting us at
privacy@premierboxoffice.com
.
Notice to Nevada Residents
Pursuant to Nevada law, you have the right to opt-out of the sale of certain
covered personally identifiable information (PII) we have collected about
you through our websites and online services. Please note that Premier Box
Office does not sell your covered information as those terms are defined
under applicable Nevada law. However, you may still submit an opt-out
request and we will honor that request as required by Nevada law if we were
to engage in such a sale in the future. If you are a Nevada resident and
would like to opt-out of the sale of your covered information, please submit
your request to privacy@premierboxoffice.com. Your request must
include your full name, street address, city, state, and zip code. Please
contact us from the email address you have used to interact with us, or else
provide us with that email address in your Nevada Opt-Out request email. We
may contact you via such email address as needed regarding this request. If
you previously provided a phone number to us, including it in your Nevada
Opt-Out request email will assist us in identifying you and processing your
request. You may also be required to take reasonable steps as we determine
from time to time in order to verify your identity and/or the authenticity
of the request. We will respond to your request within sixty (60) days
either confirming that your request has been processed or indicating that we
need an additional thirty (30) days to complete the request.
“Do Not Track” and Global Privacy Control Signals.
Do Not Track.Please note that your browser settings may allow you to
automatically transmit a "Do Not Track" signal to websites and online
services that you visit. There is no consensus among industry participants
as to what "Do Not Track" means in this context. Like many websites and
online services, Premier Box Office does not alter its practices when it
receives a "Do Not Track" signal from a visitor's browser except as
specifically required by law. To find out more about "Do Not Track," please
visit http://www.allaboutdnt.com.
Global Privacy Control.Global Privacy Control (“GPC”) is a technical
specification in your browser settings that you can use to automatically
inform websites of your privacy preferences with regard to third party
online tracking. To find out more about and set up GPC, please visit
https://globalprivacycontrol.org/#about.
Your California Privacy Rights / “Shine the Light”
Shine the Light: You may request and obtain once per year, free of
charge, information about our disclosure of personal information to third
parties or affiliated companies for their direct marketing purposes. You
must put the statement “Your California Privacy Rights” in the subject field
of your email. You must include your name, street address, city, state, and
ZIP code. We are not responsible for notices that are not labeled or sent
properly, or do not have complete information.
9. Changes to Privacy Policy
We reserve the right to make changes to or modify this Policy in our
discretion at any time, and may apply any changes to information previously
collected, as permitted by applicable law. When we make material changes to
this Policy, we will notify you by posting the updated Policy on our
Services, update the effective date at the top of this Policy prior to the
change becoming effective, and take other steps to the extent required by
applicable law, such as through contact information you have provided. By
continuing to use our Services after being notified of material changes to
this Policy, you agree that the terms of this Policy as of the effective
date will immediately apply to information previously collected or collected
in the future. We will provide notice and obtain your consent to the new
policy, which may be opt-in or opt-out consent, if required, or which may
occur through your continued use of the Services to the fullest extent
allowed by applicable law.
10. How can I give you feedback or contact you?
You can reach us by email at privacy@premierboxoffice.com or by
writing to us using the contact details below, or you can call us toll-free
at 833.677.6227.
Premier Box Office LLC
3100 Olympus Boulevard, Coppell, TX 75019
privacy@premierboxoffice.com
If you believe we have not properly addressed your concerns or that we have
infringed upon your rights, please contact us so that we may properly
address your concerns either via mail or email at the following:
Premier Box Office LLC
Attn: Legal
3100 Olympus Boulevard, Coppell, TX 75019
legal@premierboxoffice.com